Understanding Your byrd Invoice

Invoice Schedule and Delivery

Our invoices are sent one day after the end of the performance period (e.g., on the 1st of April for your March costs). You can choose to receive one invoice per byrd account or individual invoices for each warehouse if you’re using multiple locations within our network. Currently, we provide invoices in English or German. Contact us to find the best setup for you.

You will receive your invoice via e-mail, with 2 documents attached:

1. Standard PDF Invoice
2. Excel File with Details

1. Standard PDF Invoice

The PDF invoice is for your accounting purposes. It includes:

• A cover page with required accounting information (company name, address, VAT number, performance period, etc.)
• A detailed overview of all costs per warehouse if you’re using multiple locations.

Your current payment method and payment terms are also shown on the invoice. If you’re paying via SEPA Direct Debit, the invoice serves as the official Pre-Notification to inform you about the upcoming direct debit.

2. Excel File with Details

The Excel file provides more insights into the services provided during the invoicing period. It is split into multiple sheets:

Overview

This page mirrors the invoice, showing the same total costs as in the PDF overview.

Shipments

Details of all shipments sent during the performance period:

• Pick Base (Column V): Cost applied to all orders except those split into multiple shipments.
• Pick Item (Column W): Cost per item picked, multiplied by the number of picks in your orders.
• Pack Branding (Column X): Cost for special branding processes.
• Pack Fragile (Column Y): Fee for handling fragile items.
• Pack Workforce (Column Z): Based on the size of your sent parcels. If orders are ready-to-ship, a different workforce cost is applied.
• Pack Material (Column AA): Cost based on the size of parcels and packaging material used.
• Shipping (Column AB): Shipping cost, including service charge, based on shipment weight and recipient country.
• Total: Sum of all shipment-related costs.

Deliveries

Details of delivery acceptance and inbounding costs:

• Acceptance Base: One-off charge per delivery.
• Acceptance Item Box/Pallet: Cost per delivered box or pallet.
• Inbounding: Cost depends on whether the delivery was counted and whether it was mixed, based on the number of items or SKUs delivered.
• Total: Sum of delivery acceptance and inbounding costs.

Storages

Details of storage costs:

• Calculation: Based on daily cost per shelf-space or pallet-space multiplied by the days occupied.
• Note: Inactive days are not charged. Multiple rows per SKU might appear if more than one storage space is used.

Returns

Details of returns processing costs:

• Acceptance: One-off charge per returned package.
• Return Processing: Cost per returned item multiplied by the number of items.
• Quality Check: Additional quality control costs.
• Putaway: Cost per returned item for restocking.
• Total: Sum of all return-related costs.

Other Costs

Details of miscellaneous costs:

• Returns (undeliverable): Shipping cost for returns due to delivery issues.
• Return Labels: Cost of return shipping labels provided to end customers.
• Onboarding Fee: One-time fee at the beginning of cooperation.
• Difference to Minimum Revenue: Fee if monthly fulfillment costs don’t reach the minimum revenue agreed in the contract.
• Other Costs: Per-use basis costs for inventory counts and additional services.

For further details on your invoice or assistance, please contact our support team.