How to Create a Shipment Manually [ B2C ]

Modified on Fri, 23 Aug at 1:04 PM

Follow these below easy steps to create B2C shipments manually in your customer dashboard.

1. Access the Shipment Section

Access your customer dashboard.
Go to your “Shipments” section → click on "New Shipment" at the top right corner.
Select "Manually" from the top menu.

When you enter this section, you will see that the switch is automatically set to the B2C option.

2. Enter All Relevant Information for the Shipment

Select shipping option.
Enter recipient information: Provide recipient details.
Add Shipment Contents: List all items included in the shipment.
Enter Order Information: Fill out necessary order details.

Customs Requirements for International Shipments

Note: For orders shipping to non-EU countries, ensure the following details are included in the Product section of your dashboard:

Price per item
Customs Tariff Number
Weight per item
Country of Origin

3. Create Shipment and Release It

Click "Create Shipment" in the lower right corner after entering all information.
The shipment will appear under the "Created" tab in the "Shipments" section.
Select the shipment marked as B2C and click on the "Release" button on the right side to authorize them for further processing and shipment.

4. Processing and Sending Your Shipment

Once you have released your shipment, you can monitor its status at any stage, from warehouse processing to final delivery.

For more information related to tracking your shipment, refer to this article.