Shipping to DHL Packing Stations

Shipping to Packstation or Postfiliale Addresses

Please note that due to DHL leaving the Austrian market, it is currently not possible to ship to Packstation or Postfiliale addresses from Austria to Germany.

Preventing Returns to Packstation/Postfiliale Addresses

To prevent returns that were meant to go to Packstation/Postfiliale addresses, the following points must be noted in the recipient's address:

• Name: Name of the Customer
• Company: Recipient's Post Number - nothing else
• Street: Packstation
• House Number: Packstation Number
• ZIP Code: ZIP Code of the Packing Station
• Place: City
• Country: Country

Ensuring Correct Data Entry

In order to guarantee a shipment to a packing station, the customer must ensure that the data is transferred correctly into the byrd system, either in the form of a short example on the customer’s website or by manual correction during import into the byrd system.

Example Address for Shipping to a DHL Packstation

Please check out the following example. It might help to ship to a DHL Packstation:

• Name: Max Mustermann
• Company: 7654321 (Recipient's Post Number)
• Street: Packstation
• House Number: 501 (Number of Packstation)
• ZIP Code: 12345
• Place: Berlin
• Country: Germany